• Once a start date has been agreed, the operation manager will perform a Health and Safety Risk Assessment.
• A unique set of site instructions will be drawn up in conjunction with the customer.
• The specific instructions will be placed on site and the officers on duty follow them during their shift.
• At the end of their shift, the instructions will be signed by the specific officer.
• Included in the site folder is a 'Customer Audit Sheet' this affords you the opportunity to comment and help us to continually improve the service we provide.

• Daily logs are maintained detailing all activities carried out by the security officer.
• This log will include any abnormal findings throughout the shift, such as alarm activations, health and safety risks and any emergencies that may have occurred.
• The logbooks are regularly inspected and copies are kept.

• Security Guards UK is dedicated to providing a quality service.
• You will be designated a contracts manager who will liaise with you on a regular basis, to ensure that our high standards are maintained throughout the contract.

• We monitor our security officers through a 24 hour "Control Room
• The Control Room is supported by regular site visits from our team of supervisors, who are monitored by line managers.
• If a check call is late or missed. Our controller will send a supervisor directly to the site to evaluate the situation.

Please visit our portfolio page for a list of companies we are currently working with.

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