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4 Things To Think About Before Selecting Your Security Provider

4 Things To Think About Before Selecting Your Security Provider

4 Things To Think About Before Selecting Your Security Provider

Relying on a company to manage the security of your business or property is a massive commitment, and something which you want to get right the first time, so picking the correct provider is essential. Each client will have a unique set of security requirements depending on their individual site. With so many security providers in the industry it can become a challenge to pick the right supplier. It’s worth investing time and effort into researching the best company to look after your site.

1. What do their previous customers say about them?

Doing a bit of research and finding online reviews is a great place to start. A simple Google search is highly recommended – try typing in ‘Security companies near me’ and Google will filter some of the most recognised security providers in your area. However, if you know of anybody who is currently or has previously utilised the services of a security firm then this may be an even better option.

2. How long have they been in the industry?

Knowing whether a security company has been in the industry for a while is a huge sign. Whilst being a long-standing business doesn’t necessarily equate to a high quality of service – it certainly does suggest that the business has been tried and tested in the industry. Companies with more experience will often offer a wider variety of security services, have a larger pool of officers and have a collection of past clients who can testify their quality.

3. How flexible are they?

Depending on your security requirements, you may want to look for a security company which offers more flexibility to their clients —such as short term-contracts, last minute cover and fast response teams. This really helps to determine the right type of security solution for your site by having the flexibility to try a few different methods so you can find the perfect security service to fit your requirements. It is a good idea to evaluate the main security issues for your site so that a bespoke action plan can be drawn up specifically to cater for your site.

4. How fast do they respond?

Excellent customer service starts with being able to contact your provider with ease. If it takes days for your potential provider to respond to email queries or return phone calls, this could be a major red flag. There are many companies out there that have a mobile number as the main point of contact. This is far too often not answered. Firstly, this suggests poor customer service within the company and that they do not necessarily value your custom. Just imagine if there is a serious incident on your site and you cannot get in contact with your security provider. This is a situation you do not want to find yourself in.

By using the above guidance, you can easily whittle down your security providers into a few ideal preferred suppliers and make your final selection from there.

At Security Guards UK we have many happy customers that can easily provide a reference to validate our high standards of service. We have been in the security industry for over 20 years and have decades of experience and knowledge providing security for some of the UK’s most recognised companies. We do not tie our customers into extensive contracts enabling a high level of flexibility as we know that security services are a dynamic requirement which can change at short notice. We have a large resource backup and security teams readily available to service any requirement around the country utilising out 24 hour control room making sure we are always at hand to assist our customers.


Get in touch today for a FREE and no-obligation consultation with one of our security experts. You can call us on 0800 028 1513 or email us with your enquiry to

Please visit our portfolio page for a list of companies we are currently working with.

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