Incident report

How to Write a High-Quality Security Incident Report

As a security guard, one of your most important duties is documenting any security incidents that occur during your shift through detailed reports. These reports create a record of events and are crucial for any potential investigations or insurance claims. Follow these tips to write effective security incident reports:

Stick to Just the Facts:

The security incident report should focus on only the factual details of what happened. You’ll want to describe the incident in an objective, neutral tone without inserting personal opinions or judgements. Let the facts speak for themselves.

Record Key Details:

You must be thorough and specific when recording information like the date, time, location, weather conditions, names of people involved, witness accounts, security camera footage, etc. Precise, accurate details are vital. Leave no stone unturned.

Describe Clearly What Happened:

Walk through the incident from start to finish in chronological order. Use clear, simple language to explain what exactly occurred, what actions you took, and other relevant events surrounding the incident. If procedures weren’t followed, make note.

Use Visual Aids:

Include diagrams, photos, video evidence, or maps to give all parties a clear visual understanding of the security incident and scene. These aids enhance the written description.

Follow Company Protocol:

Check your employer’s guidelines for what needs to be included and the proper format. Tailor your report to meet company standards and procedures for optimum compliance. Have a supervisor review it.

Proofread Thoroughly:

You must always proofread your security incident report multiple times before submitting it. Double check for any spelling/grammar errors and ensure all handwriting is legible. The report should be 100% accurate and readable.

By taking the time to create a clear, factual, detailed account of any security incidents, you’ll establish your credibility and professionalism as a guard. Well-written reports can make a big difference if matters are escalated to legal action down the road.